It can happen to the best of us. If you find yourself locked out of your room or missing your keys, a staff member will be available to open the door and let you in.
Here's what to do if you're locked out:
You'll need photo ID to get help with a lockout.
Each student is allowed two after-hours lockouts per year free-of-charge (excluding public holidays).
For any further after-hours lockouts during the academic year, a $50 fee will be charged to your student account.
If you're provided with a lockout key or card, you'll be charged $10 for every day it has not been returned to the Res Life office.
All fees related to lockouts and lost keys are detailed in the following table.
|Late return of lockout key/card (for every 24hrs late)||$10|
|Non-return of key tag||$10|
|Lost lockout card||$25|
|Lost or unreturned room key||$300|
|After-hours room lockout charge (first two lockouts free; a charge will apply any further lockouts)||$5|