2022 Pulse Check results
Overall, the Staff NPS increased from -22 to -11 during the second half of the Staff Pulse pilot year. Over that time most measured performance areas were stable or trended up.
Top three most improved attributes
- Acknowledges contributions of staff
- Commitment to learning & development
- Opportunities for career progression
Top three performance attributes
- Believe in Charles Sturt’s purpose
- Confidence in my supervisor
- Believe in Charles Sturt’s values
Bottom three performance attributes
- Communication across units
- Feel comfortable making a complaint
- Opportunities for career progression
For more Staff Pulse Survey results, focus areas and initiatives already in progress see the Staff Pulse Survey Summary.