2023 Your Voice results

We can celebrate that we

  • Believe in the Charles Sturt values (88%) * Believe in our purpose – “Yindyamarra Winhanganha”(87%)
  • Like the kind of work we do (87%)

When comparing to the 2022 Your Voice Survey our:

  • eNPS is up 16 points to -5

↑ Top three areas of biggest improvement are

  1. Understanding how we intend to achieve the vision and strategy is at 60% (up 17%)
  2. ELT keeping staff informed is at 64% (up 17%)
  3. Confidence in the ELT is at 55% (up 16%)

↓ Top three challenges to focus on are

  1. Process efficiency 30% (up 4%)
  2. Understanding who does what at Charles Sturt 32% (up 4%)
  3. Spending time on career planning 33% (up 7%)

We need to

Stop

  • Managing and leading change the way we currently do

Start

  • Investing more time into career and development planning

Continue

  • Looking at process improvement, including clearly communicating who does what

* N.B.- Movement needs to greater than 2 to be considered a change in results