Help and Contacts

If you require further assistance with Interact2 or Learning Design, we recommend the following options:

Student Support

  • The Student Portal is the first point of contact for queries you may have. Interact2 support can be found on the Portal by searching "What do you need help with?" or by clicking on "Studying" on the  "Find answers to common topics" page.
  • Blackboard video guides: A selection of short videos of common tasks in Blackboard. You can browse the complete set of Blackboard video guides at the Blackboard On-Demand Learning Centre.
  • Blackboard official help: A mixture of user guides and video help for students.

Academic Support

  • Interact2 or learning design support: You can raise an SRS request to contact a DLT staff member if you require further assistance in relation to Learning Design and the use of Interact2. Immediate support phone: (02) 6933 4274 or internal 34274
  • Blackboard video guides: A selection of short videos of common tasks in Blackboard. You can browse the complete set of Blackboard video guides at the Blackboard On-Demand Learning Centre.
  • Blackboard official help: A mixture of user guides and video help to assist you which is utilised in many sections of the Interact2 Help and Support site, but full access is at Blackboard Learn Help - Instructor.

DIT Service Desk Support

Grade Centre Support