Charles Sturt University
Charles Sturt University

Help and Contacts

If you require further assistance with Interact2 or Learning Design, we recommend the following options:

Student Support

  • Student Central: You can obtain assistance from Student Central, including those queries related to Interact2.
  • Ask CSU: CSU-specific help is available via Student Central's Ask CSU Hot Articles webpage which provides answers to frequently asked questions relating to Interact2. Use the Search function to locate CSU-specific information for Interact2.
  • Blackboard video guides: A selection of short videos of common tasks in Blackboard. You can browse the complete set of Blackboard video guides at the Blackboard On-Demand Learning Centre.
  • Blackboard official help: A mixture of user guides and video help for students.

Academic Support

  • Interact2 or learning design support: You can raise an SRS request to contact a DLT staff member if you require further assistance in relation to Learning Design and the use of Interact2. Immediate support phone: (02) 6933 4274 or internal 34274
  • Blackboard video guides: A selection of short videos of common tasks in Blackboard. You can browse the complete set of Blackboard video guides at the Blackboard On-Demand Learning Centre.
  • Blackboard official help: A mixture of user guides and video help to assist you which is utilised in many sections of the Interact2 Help and Support site, but full access is at Blackboard Learn Help - Instructor.

DIT Service Desk Support

Grade Centre Support