There are three (3) types of phone numbers that can be included in an Outline. At least one (1) phone type for the Subject Coordinator must be included to pass the Compliance Check - either Phone, Mobile or Skype.
The SC Profile provides SCs with the flexibility to supply the Phone details they wish to display in Outlines - particularly for sessional staff with a partial Communications Directory record.
Phone/Mobile/Skype not used by Study Link (SSS coded subjects).
SC Profile –OR– Communications Directory
If the Subject Coordinator’s SC Profile ‘Phone’ field is populated, it will override the Communications Directory. Otherwise, the Communications Directory ‘Phone’ will display.
To request updates to your Communications Directory phone number, contact the IT Service Desk.
If the Subject Coordinator’s SC Profile 'Mobile' field is populated, it will display in Outlines. If a mobile number is not provided, the mobile field will not display in the SC's Outlines.
Applies to Outlines from 201890.
If the Subject Coordinator’s SC Profile ‘Skype' field is populated, it will display in Outlines. If a Skype name or number is not provided, the Skype field will not display in the SC's Outlines.
Applies to Outlines from 201945.
Run a Data Refresh on an Outline to draw in the Subject Coordinator’s SC Profile updates. Users with edit permissions can click ‘Run Data Refresh’ option in left hand Tools & Settings menu. A pop up will confirm which fields refreshed - click OK then check the new details display as expected.
The SC Profile enables a ‘Hide Phone - include Mobile &/or Skype only’ option if Mobile and/or Skype has been populated. If ticked, the ‘Phone’ field hides in all of the SC’s Outlines regardless of whether it was drawn from the SC Profile or Communications Directory. Outlines will pass the Compliance Check because Mobile &/or Skype details have been provided.